I truly love your products, however the lids need a better design to last as long as the cups..
I am the happy owner of a number of Chilly Moose products: two coolers multiple water bottles and several insulators and mugs. I had purchased a Brent insulator for my son who was away on deployment and gave it to him when he returned. That same day he managed to drop the insulator on the driveway, cracking the lid. I went on line to purchase a replacement lid , but they were out of stock. I contacted Chilly Moose and they were able find me a replacement lid and send it out quickly at no charge. Chilly Moose: excellent products, wonderful service!
It fits and works but would like a better style lid. Tried to find another but not available in 14oz size.
Great customer service. Love how warm it keeps my drink. Very pleased with my purchase.
My original cup lid broke and I contacted customer service and they gladly replaced the lid.
I received a chilly moose tumbler for Christmas 2021. The lid broke and I contacted chilly moose. They immediately sent me a new lid. Wonderful service. I love everything moose and can't say enough about chilly moose! Thank you! Heidi Hayden
This was a replacement of the older hinged lid. Much better, and shipped quickly...no questions asked.
Chilly Moose gear has you covered for your next adventure.