Exactly service!! Part arrived super fast with absolutely no issues!!! Highly recommend!!!
Customer service was amazing. No questions asked. Just replaced my broken latch right away.
Unfortunately the clasp on my chilli mousse broke and it wasn’t getting as good of a seal as it normally does so I contacted chilli moose and without hesitation a new part was sent to me within days and the cooler was back up and running like brand new… Great products… Great service!
I love that it floats while full
Of beer tubing down a river with lots
Great cooler that keeps things cold for days
Very impressed with the service
Broke the clasp on my Harbour Bucket. Email Chilly Moose when this broke and within 4 days they had shipped a new clasp to fix the lid. Would recommend Chilly Moose to friends and family.
Great product, had a little issue and the fixed us up right away, exceptional service.
1) don’t overstuff your cooler
2) don’t try to force it to lock when you have overstuffed it
3) if you force it and your latch breaks, contact the Awesome folks a Chilly Moose…..
4) they will send you the parts you need for a reasonable price and get the cooler up and running again
5) re-load cooler…..without over stuffing and check to make sure the latch works
6) drink the cold beer out of the cooler and repeat…..
These guys are awesome! We were gifted a cooler and the buckle broke shortly after we got it. They replaced it right away. Great cooler!
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